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How To Complain and Get Results
Deskripsi
This book is full of tips and advice on what your rights are as a consumer and how to complain effectively. It is packed with real life cases of consumers who were cheated. In the book:
-What are your rights if you were sold a faulty TV or home theater system?
-What do you do if your housing developer asks for “extra” payments not stated in the contract?
-Can your insurance company force you to buy an extra policy when you only want to renew your motor insurance cover?
-What are your chances of recovering money illegally withdrawn via the ATM?
-Must you pay up if you are overbilled for some services or utilities like your water or phone?
-What are your rights and the benefits available from EPF and Socso?
-How you can make claims from the Tribunal for Consumer Claims and the Tribunal for Homebuyer Claims.
-AND MORE…
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